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Privacy Policy

Last updated: 2026

This Privacy Policy explains what personal information IRLESS collects when you visit our website or book a virtual reality or console gaming session, how we use it, and the choices you have. IRLESS is a hybrid gaming club, and this policy applies only to the information handled through this site and our booking process.

Information we collect

We only collect information that helps us confirm and prepare your session:

  • Booking details — the name, email address, date, package and number of players you enter in the booking form.
  • Messages you send us — anything you include when you contact us about a booking or a question.
  • Technical data — basic, non-identifying information your browser shares automatically, such as device type and general usage, used to keep the site working.

How we use your information

  • To hold, confirm and manage your VR arena or console session booking.
  • To reply to your enquiries and let you know about changes to a booking.
  • To keep the website secure and to prevent spam or fraudulent submissions.
  • To understand, in aggregate, how the site is used so we can improve it.

Legal basis

We process your booking information because it is necessary to provide the service you request. We rely on your consent for any optional communications, and on our legitimate interest in keeping the site safe and functional.

Sharing your information

We do not sell your personal information. We only share it with service providers that help us operate the site and process bookings, and only to the extent needed for those tasks. We may disclose information where required by law.

Data retention

We keep booking information only as long as needed to provide the service and to meet legal or accounting obligations, after which it is deleted or anonymised.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details provided at the venue or in your booking confirmation.

Children

Bookings for younger players should be made or approved by a parent or guardian. We do not knowingly collect information from children without such consent.

Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.

See also our Cookie Policy and Terms of Service.